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Monday, February 27 • 1:30pm - 2:10pm
TRACK 3: What I Learned From Building Multiple Success Teams

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Two featured presentations:

Building a Customer Success Organization All Over Again
Amy Mustoe | Cloud Elements

If I could do it all over again what would I do differently in Building out a Customer Success Organization? At SendGrid, I was CS Employee #1 and spent 5 years building out a Professional Services and CS team. I recently joined Cloud Elements as their VP of Customer Success helping to build and grow their CS, Support and Services team. What were the mistakes I made that I would learn from and what would I do all over again?

What Types of Talent Customer Success Executives Really Need
Nate Williams | Swing Talent

Find out what Customer Success executives are looking for right now and what can you do in your career to be more valuable. 

avatar for Amy Mustoe

Amy Mustoe

VP, Customer Success, Cloud Elements
avatar for Nate Williams

Nate Williams

Head of Customer Success Recruiting, Swing Talent, Inc.

Monday February 27, 2017 1:30pm - 2:10pm
Marriott Marquis 780 Mission St, San Francisco, CA 94103

Attendees (41)