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Monday, February 27 • 3:00pm - 3:45pm
TRACK 1: Taking a Modern Approach to Support and Services

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Two featured presentations:

Knowing When to Outsource Support for Better Customer Success
Fernando Pizarro | PeopleDelight

Better Customer Success Becoming a Foundation for Services
David Yoffie | PWC

Speakers
avatar for Fernando Pizarro

Fernando Pizarro

CEO, PeopleDelight, Inc.
PeopleDelight provides premium customer support outsourcing to tech companies. We help our clients keep their support costs under control while still providing fantastic service and keeping the company culture.
avatar for David Yoffie

David Yoffie

Service Practice Leader & Managing Director, PWC


Monday February 27, 2017 3:00pm - 3:45pm
Marriott Marquis 780 Mission St, San Francisco, CA 94103

Attendees (17)