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Tuesday, February 28 • 1:30pm - 2:10pm
TRACK 2: How to Become an Early Adopter of Chatbots

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Two featured presentations:

Disrupting the Customer Experience with Chatbots and AI
Vicky Gkiza | Microsoft Skype 

Designing Conversational Experiences
John Forrester | Inbenta

Today's modern customers are addicted to chat and expect brands to engage with them across web, social, and messaging platforms. Companies are struggling to keep up. Learn how to delight your customers 24/7 using hybrid chatbots that understand conversational language and utilize existing content and resources 

Speakers
avatar for John Forrester

John Forrester

CMO, Inbenta
avatar for Vicky Gkiza

Vicky Gkiza

Director of Product Management, Microsoft


Tuesday February 28, 2017 1:30pm - 2:10pm
Marriott Marquis 780 Mission St, San Francisco, CA 94103

Attendees (17)