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Tuesday, February 28 • 1:30pm - 2:10pm
TRACK 1: Achieving Operational Excellence at the Enterprise

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Two featured sessions:

The Role of Partners in the Subscription Economy
Scott Salkin | Allbound
For decades, channel partner programs have been a key strategy for companies looking to accelerate sales while lowering customer acquisition costs. Today, that paradigm is changing. Partners are less critical to pre-sales, net-new revenue and margins - and more critical than ever to customer adoption, value and churn. But how do you implement a through-partner customer success model? Where does it fit within the organization? And what are the most critical components for working with partners to make sure that you're accomplishing your #1 goal - having tremendously happy customers.

Creating a Nimble Hippo Company
Steve Currie | Communitech 
Large enterprise organizations have to become more nimble and agile in response to a customer-centric world. They need to use design thinking and lean startup principles to be more responsive to consumer demands, but also focus on the process and discipline of execution to create value out of their innovation activities. 

avatar for Steve Currie

Steve Currie

VP Strategy, Communitech
avatar for Scott Salkin

Scott Salkin

CEO & Founder, Allbound

Tuesday February 28, 2017 1:30pm - 2:10pm
Marriott Marquis 780 Mission St, San Francisco, CA 94103

Attendees (16)