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Monday, February 27 • 10:45am - 11:10am
TRACK 5: Enabling Your Customer Success Team

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As your team scales, the "readiness level" of each CSM will have a significant impact on your key metrics. This sessions will walk you through how you can reduce time to new hire productivity, help your team keep pace with a rapidly developing product, and coach them to unlock up-sell opportunities and new use cases.

Speakers
avatar for Mohit Garg

Mohit Garg

Cofounder and CMO, MindTickle Inc
avatar for Dhruv Markenday

Dhruv Markenday

VP Product Consulting & Customer Success, MindTickle


Monday February 27, 2017 10:45am - 11:10am
Marriott Marquis 780 Mission St, San Francisco, CA 94103

Attendees (20)