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VL

Vincent Liew

Auth0
Customer Success Manager
Bellevue, WA
Websiteauth0.com
Customer success is my focus and I'm always looking for new and exciting ways to help my customers in adopting and implementing new technologies.
Monday, February 27
 

8:00am PST

Registration and Breakfast Marriott Marquis

9:00am PST

The Next Wave of Customer Success Marriott MarquisGuy Nirpaz, Totango

9:30am PST

The Future of Work is Chaos Marriott MarquisClaire Burge

10:00am PST

SUCCESSTALK: The Implications of Changing Workforce Demographics Marriott MarquisDan Finnigan

10:15am PST

SUCCESSTALK: How We Drive Change Management At Slack Marriott MarquisRav Dhaliwal

10:30am PST

Break Marriott Marquis

10:45am PST

TRACK 2: Boosting Adoption With Behavior-Driven Messages Marriott MarquisMatt Zelen

11:15am PST

TRACK 4: Building an Impactful Tech-Touch Program Marriott MarquisCecilia Tevel • Greg Walder • Andersen Yu

11:45am PST

The Frictionless Enterprise: A Fireside Chat with Ed Zander Marriott MarquisJanice Roberts • Ed Zander

12:05pm PST

The Technology of a Customer-Centric Culture Marriott MarquisRavit Danino

12:30pm PST

Lunch Marriott Marquis

1:30pm PST

TRACK 3: What I Learned From Building Multiple Success Teams Marriott MarquisAmy Mustoe • Nate Williams

2:15pm PST

TRACK 3: Approaches to Scaling Customer Success Marriott MarquisAnjanette Hill-Mendoza • Justin Oberbauer

3:00pm PST

TRACK 3: Customer Success Metrics That Matter Marriott MarquisJim Berardone • Ariel Utnik

3:45pm PST

Break Marriott Marquis

4:00pm PST

SUCCESSTALK: Customer Success at the Enterprise Marriott MarquisSomit Goyal

4:30pm PST

PANEL: The 2020 Chief Customer Officer - CS Leaders Predict Today Marriott MarquisEmilia D'Anzica • Catherine Blackmore • Chris Dishman • Matt Zelen

5:30pm PST

RECEPTION Marriott Marquis
 
Tuesday, February 28
 

11:00am PST

TRACK 4: Improving Visibility Into Your Customers & Team Marriott MarquisErin Bowers • Ron Kashani

11:45am PST

TRACK 3: Mission Critical Components to Customer Success Marriott MarquisEphrat Geisler, AppsFlyer • Elizabeth Fulton

12:30pm PST

Lunch Marriott Marquis

1:30pm PST

TRACK 5: Nail Your Next Quarterly Business Review Marriott MarquisIrit Eizips

3:00pm PST

AWARD CEREMONY - Customer Success Hero Awards Announced Marriott MarquisOmer Gotlieb, Totango